In Search of the Fun-Forever Job
follow us
  • Home
  • Blog
  • Ask Ellis
  • Career Strategies That Work
  • Reviews
  • Invite Ellis to Speak
  • News and articles

Professional Presentations: Key Ingredient for Professional Mobility (Part 2) 

12/2/2014

0 Comments

 
Picture
In the first part of this piece, I wrote about how important effective presentation skills are for visibility in an organization – essentially a political skill. 

Now comes the tough part: How can you get past the terror of public speaking? The answer is simple – preparation. There are three essential elements that go into effective public speaking: analyzing the audience, designing the presentation, and developing superior delivery technique.

I hate to sound superficial, but I strongly believe that the last item is the most important. It’s like interviewing; the packaging is as important as the content, maybe even more so. Without it, the content doesn’t always come across that well. 

1) Analyzing the Audience

A presentation will be more effective the more you know about your audience. Even if it’s a staff meeting, do you about know everyone in the room? Chances are there might be someone from a different department. Maybe that person could change the dynamic of the room (maybe it’s the EVP of the whole department?). 

In a larger group, with perhaps a more formal presentation, do you have a real sense of the room? This could be a critical element in the effectiveness of your presentation. A canned presentation given without consideration of the audience has less chance of success. 

Several years ago, I was asked to do a yearly presentation for a large group – usually about 300 - at an open house for a departmental program at New York University. It was impossible to figure out the audience in advance, because it was open to a large community. So, in order to get a real sense of the audience, I would show up about a half hour early, sit in the back, and listen to people as they walked in. This always gave me a good sense of what the tone of the overall group was going to be.

Sometimes, if I overheard something that was relevant to the presentation, I would address the person who said it, and incorporate it, which is always a great way of getting audience members involved. Make it personal. Establish a connection. 

When you do have the opportunity to analyze the audience in advance, there are several questions you need to address before designing your presentation.  



  • What is the level of experience in the room?
  • What is the context of the presentation?
  • What are the group’s expectations?
  • What are the potential benefits to the audience?
  • What is the overall attitude of the audience?  

You can’t always figure out all of these in advance, but the more you know, the more you can adjust the presentation to the needs of the group. For example, if there’s a wide range of experience, then a major presentations skill is to be able to teach to both ends of the spectrum, as well as to the middle. Something for everyone. 

2) Designing the Presentation

The first critical aspect of design is to figure out the purpose of the presentation. Is it to inform? To persuade? To motivate? Or some combination of the three? That will certainly affect the tone.

Second, what is the objective? Even if it’s a 10-minute presentation to a group of five, make sure that you know what your main point is. When I teach a 45-minute introductory class about presentations – or any class, for that matter – I’ll always announce at the beginning why we’re doing it. (More about that opening in a bit.)

Here’s a suggested order for putting the presentation together:

  • Organize content
  • Select and sequence key points
  • Prepare transition statements
  • Develop a closing that summarizes
  • Develop an opening

See something strange in the order?

The last one is preparing the opening! It’s last because it’s the hardest, and because it’s tough to prepare unless you know exactly what the content of the presentation will be. An unclear opening will lose the audience, and will make it difficult to get them back. I suggest the following elements in an opening:

Introduce yourself, even in a small group where you know everyone.  Maybe there’ll be one person you don’t know. Don’t assume. 
  • Announce your objective.
  • Describe the agenda of the presentation, i.e., the main points to be covered.
  • Announce whether you’ll be taking questions during or after the presentation.
  • Tell approximately how long the presentation will be (your audience will be grateful).

Be certain to outline the presentation – do not script. The outline will help you stay focused. A script will lead you to memorize, which is not a successful or reliable technique for public speaking. Memorizing makes you focus way too much on the material, when you should be focusing on how it’s being presented. If you lose your place, it becomes a distraction – to you and to the audience. Prepare by rehearsing off the outline, or off the slides in your deck. That will make the presentation flow better, and sound more spontaneous and conversational. It’s also much easier for your audience to listen when your presentation doesn’t sound so rehearsed. Practice is the key. 

Make sure there are connections between the key points. If a presenter just announces what the next topic is, it’s not always clear what the relationship is to the previous segment. That relationship should be spelled out. 

A closing is not “Well, that’s it!” It’s a summation of the main points that have been covered. An audience should know what’s going to happen; what’s happening as the presentation unfolds; and, ultimately, what was covered. Make it easy for the audience. Remember – a successful presentation is geared to the audience. If that works, then the presenter looks good. Which brings us back to the politics of professional presentations, which we discussed in Part 1.

In Part 3, I’ll discuss the actual mechanics of delivery, which, as I mentioned early, is probably the most important part of effective presentations. 


Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need

If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

0 Comments

Career Transition Mythology - Part Two

8/19/2014

2 Comments

 
Picture
The more I think about it, the more career transition myths I come up with, but for the sake of brevity, we’ll keep it to ten – for now. Here are five more to add to the previous list: 

1) The myth: If you have a terrific interview, with instantaneous great feedback, the odds are good that you’ll get an offer.

The reality: Think of the interview as just the first part of a process.  What happens after the interview is almost as important as the interview itself. 

A follow-up email is imperative, within 24 hours. It’s not a matter of etiquette. It’s about marketing, and about solidifying the points you made on the interview. You want to reiterate why you think the position is a great fit (“fit” being one of my favorite job search words). You may want to add something that you may have not had the opportunity to include in the interview. You know how you sometimes leave an interview and all of a sudden realize that you left out a critical element? The follow-up email is the opportunity to fix that. 

Keep the email short and business-like, with short paragraphs, or perhaps bullet points. Make it easy to scan, like all business communications. Reiterate your interest in the position. 

Another follow-up element is staying in touch. Never let more than five to ten business days elapse without some sort of contact. It should be a low-key voicemail or email, just “checking in” on the status of your candidacy. Maybe if the process drags out (more common than not), you offer to come in again to make their process easier. Maybe that sounds a bit presumptuous, but I think it’s a “why not?” if the process is lagging. Nothing to lose! 

2)The myth: Spending a couple of hours a day calling contacts and answering postings should just about do it for allocating time to any job search.

The reality: Time management and prioritization are critical elements of a successful career transition. For the unemployed, it’s a full-time job. Research, building and maintaining a contact database, maintaining accurate records of all activities, reaching out, and aiming for as many as five live meetings a week should create an extremely busy schedule. A truly proactive search is time-consuming.   

For employed people, it’s tougher. I highly recommend a quota system for those on a search, i.e., a certain amount of dedicated time per day. Even if it’s just 15 minutes of reading about a targeted area, that’s part of the process. The key is to maintain momentum by aiming for some time every day, whether it’s reading or making a phone call, or trying to get one live meeting per week.

3) The myth: “Networking” means calling everyone you know, and asking for job leads and new contacts. 

The reality: Real networking is a process.  It’s not a quick introduction, or one meeting. As with sophisticated sales technique, it’s cultivating relationships – over a period of time. It’s also more subtle than just asking friends for leads. Another label for the concept is “indirect marketing.” 

Each meeting should have three objectives, which is a good way to measure its effectiveness. 


  • First, the relationship itself is key; so is maintaining it after the initial contact.  
  • Second, the meeting should be structured around prepared questions that both reflect your knowledge of the industry, and the self-marketing questions you wanted to ask in the first place. 
  • Third, what you may have thought the whole thing was about, a chance to expand your network by asking if there’s a possibility of referrals to others who might be helpful.  

4) The myth: A great 15-second “elevator pitch” is critical to your success in any career transition.

The reality: The very idea of a 15-second pitch strikes me as ridiculous.  Yes, it might be appropriate for that elevator, but who wants to be pitched on an elevator? It also might work well at a social or professional gathering, since you don’t want to corner anyone with a full pitch. Your objective there, after all, is just to get some business cards for future reaching out.

A pitch is a 1 ½ - 2-minute summary of who you are, what your skills and experience have been, something memorable that makes you different from others, a one-sentence job history, and a summary of all of it to cement what you’ve already stated.

A great pitch is one of the hardest aspects in transition and one of the more critical. It’s not only imperative for the “tell me about yourself” question on an interview, but it’s also a great introduction in a networking meeting, a way of establishing yourself on a new job, a good outline for scripting your approach and follow-up emails. In other words, it’s your brand, and you want to use it as the cornerstone of your transition.

5) The myth: Cast a wide net in your search. Apply for everything. Talk with everyone. The numbers are bound to work in your favor.

The reality: Designating clearly defined targets (Plan A, Plan B, and maybe even Plan C) is the critical first phase of any transition. It’s not necessarily what’s available out there; it’s what you want, and what is feasible. 

After figuring out what the possible targets will be, it’s important to then research what their markets are. If it’s a target which may have only two or three organizations that might hire into those positions, it’s not a great statistical target – unless the other(s) have more possibilities. Overall, you want a high probability of success, contingent on a large number of possible options in the target. 

An unfocused search might work, just by sheer randomness – but not that often. A targeted search will work faster and better, assuming you’ve performed a basic due diligence on the feasibility of those targets first. 

Here’s a good philosophy to stick to: The best work situation is one where someone in career transition looks for what fits his/her life, rather than fitting the life to the career. This will add to the necessary focus. 

Avoiding these myths will help keep any career transition on track. 

Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

peshkov/istock

 

 

 


2 Comments

Career Transition Mythology - Part One

8/7/2014

4 Comments

 
Picture
There are so many faulty and widely-held convictions about how to execute a successful career transition that I thought it might be helpful to address a few  – and debunk them. What follows are some of the most common:

1) The myth: In order to defuse some of the more painful aspects of all the rejection and difficulties inherent in any search, it’s a great idea to share your feelings freely. 

The reality: You don’t want your brand out there to be a negative one. The last thing you need is a general perception that things aren’t going well, or that you’re discouraged, or that things aren’t working out. Think about it. Why would people in your personal or professional network want to refer you to others if they perceive you as somehow damaged or discouraged goods? The perception you want to create is what I like to call “sunshine, light, and success.” It’s all going well, even if it isn’t. 

But you do need to vent and troubleshoot during this process. Limit that to one or two close friends, professional associates, or family members.  Try hard to keep the venting to a minimum with significant others. It’s tough for them, too, and you would much prefer they be more positive and supportive, rather than experiencing exactly what you are going through. A strong emotional support system is an essential piece of a successful search.

By the way, it’s absolutely permissible to take some time off. While I think that search is a full-time job, breaks are important. (That doesn’t mean take the summer off, or give up during the holiday seasons.) I’ve frequently observed that not taking time off will often make the search less effective and less energetic. 

2) The myth: Answer as many job postings as possible; the more resumes out there, the better. 

The reality: Sending out large volumes of resumes (even with great cover emails) is usually a waste of time. It’s reactive – or passive – job search. What many people hope is that by sending out large volume responses to postings, or sending out resumes blindly to various human resources departments, there will be market saturation and, by sheer statistical probability, many responses. In other words, they can just sit there and wait for the world to come to them. The phone will ring. Emails will magically appear. It doesn’t usually happen that way, but it’s definitely a great wish. 

One of the most negative images I have of a futile job search is someone in transition staring at both their computers and phones – and waiting. 

Statistically (since we just mentioned numbers), a significant proportion of jobs are found through relationships, not through sending out resumes or calling search firms. 

You need to take responsibility for your own search, in a proactive fashion.  That means while you may answer postings, you’re spending most of your time researching your targets, working on your self-branding, and developing relationships that will lead to learning about new possibilities. That’s a full time job, and it’s hard work. 

3) The myth: After having built those above-mentioned relationships, you can relax after you meet new people, and wait for the job possibilities and leads to roll in. 

The reality: We’re back to that proactive notion again here. One of the most common problems I hear about in transitions is that my clients or students have met many people, but that alone has still not led to job possibilities. 

Having one meeting with a valuable contact is not enough. 

An effective networking approach, one that is consistently proactive and does indeed lead to finding out about position openings, is one that involves tending those new relationships. That means multiple follow-up contacts – including a thank you/marketing email for positive reinforcement right after a meeting, then perhaps multiple communications  afterward, as many as you think reasonable. One of those might be telling the contact that you’ve met successfully with someone they’ve suggested. Or another might be sending a clipping about a relevant topic that was discussed in the meeting. Keep the communications short and unobtrusive. 

What we’re talking about here is pure sales technique. A contact won’t remember you from just one meeting, and especially not from just one phone call. (I always encourage, whenever possible, that meetings be in person.)  There have to be repeated contacts to create memory and relationship. This is more hard work.

4) The myth: When you think that an offer is about to come, suspend all other job search activities. You don’t want to have to cancel meetings and offend people. 

The reality: It’s dangerous to stop a search when an offer, or offers, seem imminent. Momentum is lost. So much can happen with that assumed offer. Funding could disappear, an internal candidate could appear; any number of variables could mess up your offer. So why rely on what you can’t control?  Keep things going. 

When I said “dangerous,” I meant that when all activity is stopped in anticipation of offer(s), and those don’t work out, it’s very difficult to get activities started again. It’s demoralizing to try to rebuild the search at that low point. Search is hard enough without adding unnecessary detours. 

If you do get the offer, and successfully negotiate it, then great; you can always cancel the other meetings you’ve scheduled. 

5) The myth: The more people I talk with, the better.

The reality: Volume doesn’t equate to success in job search. High numbers are better than low, but not enough. As mentioned earlier, I’ve heard many job seekers say they’ve met many people, and some may even enjoy the process (that always surprises me, because I’m not one who will talk about what a wonderful experience career transition is).  But they wonder why the volume hasn’t resulted in new job leads or at least new, reliable information. 

I recommend a system for analyzing the quality of your networking contacts.

  • Level One contacts are peers, or just those who might be able to help you penetrate an organization, or simply give you industry information that you need to make yourself more of an “insider.” Level One is where most will spend significant time, particularly in the beginning of search – when you’re looking to validate your targets. But if a search continues to be only Level One, this may be a key reason why it’s not working.

  • Level Two contacts are the right people in the right organizations in your target areas – and could also possibly lead you to decision makers, otherwise known as Level Three.  These Level Two contacts are great sources of information about your targets and your potential market.  

  • Decision makers (Level Three) are those who make hiring decisions.  They are your eventual targets in search.  

If your search is stalled, chances are there are mostly Level One contacts in your network. If you’re making progress, you’re seeing Level Two and Level Three contacts.

In Part II I'll talk about more myths and other factors in successful search.   

Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

© Jpldesigns | Dreamstime.com

                       


4 Comments

Closing the Deal - The Wrong Concept for Interviews

7/30/2014

3 Comments

 
Picture
When I’m analyzing a client’s or student’s career transition, trying to create a diagnosis of what may be going wrong , I’ll take a look at several critical elements:

  • Are there two or three clearly defined targets?  How were these chosen?

  • Are there well-designed pitches for these targets that will establish the value and unique qualities of the job seeker?
  • Is his/her networking leading to contacts with decision makers?
  • Are networking meetings resulting in new information, a reinforced or new relationship, and new potential contacts?  
  • If interviews have taken place, is there a problem getting to the subsequent rounds? 

It is the last item on this checklist that is one of the most difficult to figure out. The job seeker is getting interviews, which is usually the most difficult part of the process. That means all the other components are working, indicating that what I consider to be the toughest aspects, especially relationship-building, have been successful. And she or he is getting past the first round of interviews, also a tough obstacle. 

Getting to the next round

I think the interview is generally the easiest part of the career transition process to fix. 

Learning how to answer the difficult questions, how to present well, how to actively listen and respond accordingly are more mechanical and direct than the somewhat amorphous nature of building networks. 

But something goes wrong when the applicant doesn’t get past that second round. Sometimes it’s pure chemistry, and sometimes it’s just not a good match. It can also be luck of the draw, perhaps even the timing of the interview. And, too often, it’s impossible to figure out what didn’t work; prospective employees end up trying to read tea leaves, endlessly.  

When the process ends after the second or third round (or later), I will ask a client or student to tell me details of all of the interviews. What I’m particularly interested in is – what was the difference in substance and tone between the second and third rounds or between subsequent ones? 

Where job seekers go wrong

In a majority of situations that haven’t worked, I have learned that the applicant’s tone has changed.

The problem, then, might be one of two issues that occur in the advanced stages of an interview process. First, there’s the sales notion of “closing the deal.” In other words, pitch and sell hard. Be more direct. Change tone and be more assertive.

Don’t. 

I usually advise job seekers to maintain the same tone that got them there in the first place. If an applicant gets past the initial screen, it means a representative of the organization feels it’s a good fit, stylistically and substantively. So why change in the next – or the one after that - round?

I think it’s important to stay the same throughout the process, continue being the person they thought was a good fit at the beginning. The only thing that should change, perhaps, is adding more “war stories,” more behavioral examples of accomplishments. 

The other potential problem in advanced rounds is an assumption that it’s “in the bag,” so acting like it’s a done deal, with confidence, will reinforce the interviewer’s positive perception.

Don’t.

Never assume anything. The selling nature of interviewing should be continued throughout the entire hiring process, including negotiations. It doesn’t stop. Not even when a decision-maker indicates that you’re the lead candidate. (How many times have job seekers heard that one, and then never heard from the person again?) The tone should stay the same, and the selling should continue.

What works

For as long as I can remember, I’ve advised people in career transition to always stick to my version of President Kennedy’s often-quoted inaugural speech, “Ask not what the organization can do for you; rather, ask what you can do for the organization.” That should be the focus of all interviews, and especially the later ones. With no change of tone. 

Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

© Airdone | Dreamstime.com

3 Comments

Drawing the Line - Vacations (and Work)

7/10/2014

0 Comments

 
Picture
I couldn’t make this up. 

A young investment banker client, a guy who had significant work/life balance issues, wanted to ask me a personal question. He knew well that he had lost his perspective about how much is too much when it came to his work ethic. All he knew was working insane hours was bringing him a terrific income and a relatively secure career path – but was having serious ramifications in his personal life. (The fact that he didn’t like his work much was not yet the issue it became later.) 

He was about to go on his honeymoon in Hawaii. I knew exactly what was coming next. He asked if I thought it would be terrible if he worked on his smartphone during the honeymoon. He said it would only be a “couple of hours,” sometimes more, each day. 

He was completely serious. Talk about boundaries! And it wasn’t the only time I had heard about this kind of work issue. It’s quite common in certain professions. 

I asked him if what he was currently working on was high priority, and whether it was expected that he be on call during his honeymoon. Of course everything, in his mind, was urgent, which was a whole other problem. He did realize that management at his company did not expect him to be available during this particular time, but they did expect him to be somewhat accessible during regular vacations. 

My advice to him was that if I were his wife and saw him working, I would throw the phone into that beautiful Hawaiian ocean. He agreed that would be a reasonable reaction. Our compromise was that he would dedicate a maximum of one half hour a day to answering and reading emails, and he would do it completely out of sight of his wife. Hotel bathroom, honeymoon suite, whatever. Just away from his new wife. 

When he came back, he told me it had worked – and he had been happy with his new-found freedom from the device, and from work. He admitted that the company hadn’t fallen apart due to his not being constantly available. 

Easy for me to say, right? I can just hear some of my clients asking that. 

Try a quota system

Ok. I’ll admit I’ve been a serious offender myself. Due to the nature of my business, I tell clients that I am available for emergencies, meaning a lost job or a negotiation, during vacations. Plus it’s tough not to check email for the possibility of new business. 

On one vacation, I checked email a couple of times a day, and by the end of the vacation, I realized I hadn’t had such a great time. It’s tough to relax when you’re constantly going to work, even for short periods. I had been thinking too much about work issues and had spent far too much time on business email. I resolved that the next big vacation was going to involve some kind of quota system. 

The first time I tried a quota system, it was limiting business email to one half-hour run-through a day, and voicemail once a week. Still too much. Still thinking about work on vacation too much. 

Last summer, I think I finally got it down right. Three days a week, quick scan of emails, maybe 20 minutes max, and the one phone check per week. It did work. I limited most of my computer time to reading the online newspapers and used the iPad for books. Period. 

I strongly urge my clients to withdraw from their devices as much as feasible when on vacation, because it’s good for mental health. That’s the point of vacations. And, if absolutely necessary, limit communications to a set time each weekday or maybe even two-three times a week. Sometimes I’ll encourage clients to think that vacation is part of total compensation (it is). If you don’t utilize your vacation, then you’re leaving money on the table. I’ve never been able to figure out clients who don’t take their full allotment of vacation time – and brag about it! That’s like those Wall Street professionals I work with both in my private practice and at Columbia Business School, who will boast about how many hours a week they work. A very New York City thing. 

Many professionals have realized they can fully withdraw from their devices because of the nature of their businesses, and how things are covered back home when they’re away. That helps create a true vacation experience. 

Limits do work. 

Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

0 Comments

How to Negotiate Your Salary Once You Have the Job Offer - Forbes

6/26/2014

0 Comments

 
by Susan Adams, Forbes staff writer


Longtime New York career coach Ellis Chase’s client had just gotten an offer for a great job as an analyst at a hedge fund, and she’d been successful in staving off any discussion of base salary or bonus up to that point. Chase had coached her in this tactic. You want the employer to fall in love with you before you start talking numbers, he says. That way you’re in a much better negotiating position.

But the next step Chase says you should take in the process is counter-intuitive: don’t talk salary yet. “When you get the actual offer, you’re in no emotional shape to negotiate,” he says. “All you’re thinking about is that you got the offer and you just want to lock it up.” A lot of people are afraid that if they ask for more time, the hiring manager will rescind the opportunity. But that doesn’t happen 99% of the time, he says. What you should say: “I’m thrilled you want to hire me. Could you just give me a couple of days to think about it?”

Then, Chase says, it’s time to do as much research as possible on how much the company pays for that position and to draw up a list of things that matter to you, including your scope of responsibilities, base salary, bonus, frequency of reviews, 401(k) match, vacation time, technology you’ll be using, even where you’ll sit. Go into the next meeting with a pad and pen and say, I hope you don’t mind if I take notes. That will signify how serious you are and ensure that you have a record of what you agree upon.

Though she was very reluctant to take Chase’s advice, his hedge fund client asked for more time and got it. Still, she was terribly nervous that the employer would take back the offer.  “She was a mess,” says Chase, who wrote a book called In Search of the Fun-Forever Job: Career Strategies That Work, that includes a chapter on negotiating salary.

Then he helped her draw up a list of priorities. His advice: Make the first question an easy one, like, when can I get into the 401(k) match. The answer will always be six months, he says, but that softball question will put the hiring manager at ease. Next ask another easy question. The client chose to ask about her reporting relationships.

Then the third question should be about your top priority. This client cared most about her bonus. The offer had been presented as though the bonus was entirely discretionary and she wanted something more concrete: Did it depend on how her group performed, on her individual achievements, whether she hit certain benchmarks? To her delight, the hiring manager said, “I’m glad you asked that,” and gave her specifics.

Then for the fourth question, Chase coached her to ask another easy one.  She asked whether she could use a Macintosh rather than a PC.

The fifth question, Chase says, should be another tough one. For the client, it was base salary. Chase says that at hedge funds, the base is rarely negotiated because the bonus is what’s important, but he coached her to try to get the employer to go higher than his initial offer. The employer said $150,000 and she asked, could we do any better than that. He said he could make it $155,000. She was thrilled.

Throughout the salary negotiation, Chase advises clients to imagine that they are still in a job interview. “When you’re trying to get the base salary up, resell yourself,” he advises. Remind the employer that you have eight years of experience plus a master’s degree and why you are worth more in the market. All hiring managers expect candidates to try to get more money, he says, and they are almost always prepared to go higher than the initial offer. You just have to ask.



Read the article on Forbes.com

0 Comments

Should You Bring Up Salary in a Job Interview - Forbes

6/24/2014

0 Comments

 
by Susan Adams, Forbes Staff Writer 

I was intrigued last week when I received the results of a survey from the giant Menlo Park-based staffing agency Robert Half, saying that more than three quarters of hiring managers think it’s appropriate for job candidates to ask about compensation and benefits in the initial phone screening or first two job interviews. I’ve written at least three stories saying it’s best for job seekers to put off salary negotiations until an offer is on the table. Was I wrong?

Paul McDonald, a senior executive director at Robert Half, says, “In this market, with 1% or 2% unemployment for some jobs, employers want to get to this business quickly. They want to see if there’s a good fit and they’re OK with the candidate bringing up the salary in order to be efficient with time.” Conversely, he says, applicants should be ready to answer questions about salary early in the process. “We believe honesty is the best policy,” he says.” If someone asks what has been your salary in the past three positions, we coach the applicant to be prepared for that.” The firm surveyed 300 hiring managers by phone in December 2013.

Has something changed in salary negotiation strategy since I first wrote about the topic two years ago? To answer that question I turned to three of my best career coach sources and to Heidi Ellingson, senior director of employment services at Middleton, WI-based Spectrum Brands, a diversified consumer products company with 13,500 employees worldwide, which makes everything from Rayovac batteries to George Foreman grills. She doesn’t recommend that candidates bring up the subject but instead she has her own staff raise salary in the very first phone screening. “We want to make sure we’re in the right ballpark,” she says. Frequently candidates don’t want to reveal either their salary or what they hope to earn, in which case Ellison’s team tries at least to get a range. “We don’t want to waste people’s time if we’re $20,000 apart,” she says.

Have I been giving my readers bad advice? In a word, no. The job of staffing firms like Robert Half is to screen candidates for employers so they can present the most viable candidates, and hiring managers have an incentive to get candidates to name a number early in the process. But from the candidate’s perspective, especially if you are negotiating for a managerial or executive position, it’s best to avoid saying anything specific about salary until a job offer is on the table.

“It’s like saying on a first date, ‘how many kids do you want,’” says Roy Cohen, a longtime coach and author of The Wall Street Professional’s Survival Guide.Sarah Stamboulie, a coach who previously worked in human resources at Cantor Fitzgerald, Morgan Stanley and Nortel Networks, agrees. “You don’t want to be negotiating salary until they’re at their maximum love—their maximum enthusiasm for you,” she says. Once a prospective employer has convinced themself and their colleagues that you are their first choice, they are much more likely to bump up your package in order to get you.

Longtime coach Ellis Chase, author of The Fun Forever Job: Career Strategies that Work, agrees with Cohen and Stamboulie and lays out four reasons naming a salary is a bad idea: 1) If you come in very low, the potential employer won’t take you seriously, 2) If you come in low the employer will think they can pay you less than they had planned to offer, 3) You price yourself out of the running, and 4) Even if you fall in the right range, you may not realize that the job comes with more responsibilities than you had thought and now you’ve ruined your negotiating stance.

There are a couple of exceptions however. Stamboulie has worked with young up-and-comers at top consulting firms who have gotten multiple offers from employers who might not know the candidates want to make at least, say, $150,000. The fact that they don’t need to accept any of the offers puts them in a strong position, especially if they know they want to shoot high.

The other reason would be if you’re a superstar, you’re happy where you are and you’d only leave for a certain number. A third reason could be if you’re talking to a small startup where it’s tough to glean ahead of time what the salary range would be. Then you might want to name what Stamboulie calls an “anchor number” that will help the firm know what you think you’re worth.

What if the hiring manager or decision maker asks you what you make? That’s a tougher question. Chase says you should rarely volunteer a number and instead counter with a line like, “I’m very interested in this position but I would hate for a dollar figure to eliminate me from consideration because if there’s a fit, I’m sure we’ll be able to work it out.” If that doesn’t work, you could try, “Could you give me an idea of your range?” The goal, as I’ve written before, is to wait for the offer and then to get the decision-maker to be the first to name a number. If the hiring manager becomes visibly annoyed, says Chase, then you have to relent, but it’s always better to give a range, rather than a precise figure.

Cohen agrees. “A lot of hedge funds will bring it up. They’ll say what are you earning and what are you looking for. If you don’t give them some sort of benchmark you’ll look like you’re trying to tap dance around it.”

One of Cohen’s Wall Street trader clients can’t hold himself back. “He won’t do his homework,” says Cohen. “He’ll go into an interview and say, ‘I want to know what this job pays, I want to know the base, I want to know the formula, I want to know what cash I’ll get at the end of the year.’” According to Cohen, this candidate has blown three or four opportunities in the first interview. “When the market was stronger, they would tolerate this sort of thing,” he says. “But now he’s shooting himself in the foot.”

The folks at Robert Half may be right about the preferences of recruiters and HR managers, but it’s always best to try to bypass those gate keepers and go straight to the person who will make the ultimate decision about whether you get the job.

Read the article on Forbes website. 

0 Comments

Why See a Career Advisor?

6/19/2014

0 Comments

 
Picture
For the past year, since the publication of In Search of the Fun-Forever Job:  Career Strategies That Work, I’ve been answering readers’ questions on the Ask Ellis pages of the book website. There are some questions I’m asked so frequently, I wanted to choose one of the most popular, and the answer, here.   

Question: I'm out of work and short on funds.  Is it worth spending the money to see a career advisor?

Dear Ellis,
I've been out of work for six months. I've always been good (successful!) at search, and have been resourceful enough to figure out the best techniques. Yet, something's not working this time. I've been told over and over that I should find a good career advisor to help me, but I hate spending the money during this time when I don’t have much to spend, and don't quite know what to expect from an advisor.  
John R.

Answer: You’ll gain perspective and a whole lot more

Dear John,
This one is always a bit uncomfortable to answer, because it's tough to avoid appearing self-serving. Obviously, I think seeing an advisor is a great way to help you get through this difficult time--otherwise, I would've chosen a different career myself. (Sometimes, though, there have been times when I have told prospective clients that they might benefit more from consulting with professionals in another field.)  

Okay, that's out of the way, and I'll be as objective as possible. 

My major reason for suggesting a career advisor is about the emotional aspects--search is isolating. You've been separated from your routine, from a part of your identity, and from people you may have liked. Left on your own, you ruminate. You try to interpret every aspect of the search, for example:

  • Why is this person not calling back? 
  • Why isn't my resume working the way resumes should? 
  • Why is it five days since they said they'd call and they had promised three? 
  • Have I made the right choice in what I'm seeking? 
  • Maybe it's time for a radical change? 
  • And, my favorite: Why are so many people so incredibly rude during this process?   In the last interview, they told me I was the lead candidate!  And I’ve been unable to contact them again.  Total radio silence.


You go round and round in these thoughts (and so many others), don't get anywhere, and start to over-think every aspect. Some people end up reworking their resumes 10 or 12 times, almost always a serious waste of energy. Sometimes, the result of all the rumination is to make bad career decisions, just to avoid the anxiety of the process itself.  



If you have a significant other or family or both, that will probably add to the stress, no matter how supportive friends and family may be. After all, if there’s a significant other, for example, that person is just as stressed about the situation as you are. Maybe more. 

What's lacking here is perspective, and I think that's where the experienced listener and advisor play a most critical role. It always amazes me that at the end of a successful client experience, one of the comments I have heard the most over the years is--"You really understood what I was going through." 



The comments are not usually about the technical aspects of the transition, even if we spent several meetings reviewing networking, resume, and all the rest.  

An experienced consultant will be knowledgeable about the (over-hyped) significance of resumes, will help with decisions about appropriate targets, will work with interview presentation and content, will teach the value of high-touch relationship building, and, I hope, will understand and show the value of social media and social intelligence in the process.  

As for the money--if it helps you, it's worth it. Don’t think about the immediate cost; it’s all about the big picture and achieving the desired overall result. Another perspective is that it’s an investment--in you. 

Ellis

For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 


                   
© ilyast
       

0 Comments

Seriously - Does the Fun-Forever Job Really Exist?

6/5/2014

2 Comments

 
Picture
Since my book, In Search of the Fun-Forever Job, was published last year, I've received reviews and comments from readers who thought the title meant the book was going to inspire readers to find that elusive “fun-forever job.” Actually, the title was meant to be somewhat ironic. 

Why I Chose that Title
The title came from my daughter who, at age eight, wrote and illustrated a “book” called “When I Am Grownup.” I’m not sure most eight-year-olds would be concerned about professional choices or involved in much self-reflection, but she was the daughter of a career consultant and a psychoanalyst and could hardly avoid this type of thinking. It was genetically predetermined.

In her book, Hannah ruminated about her possibilities. She felt she’d want an “unushowoll” job “that I can do most anything I want in, something like the fun-forever job.” She worried such a job might not be available and considered other options (a headshrinker or a headhunter) but continued to feel concern about even those jobs working out.

The Wish
What was particularly striking to me was that so many of my clients and students have expressed a similar wish for a totally fulfilling career, as if they hoped to discover their perfect, passionate calling out there somewhere.

The concept of a “fun-forever job” seems funny to me because most people—including, perhaps, Hannah at age eight—knows it’s probably unobtainable. This does not appear to prevent people from wanting it anyway.

Of course there are a few lucky people who seem to have found that fun-forever job, but the number of such people is most likely very small. I’ve only met a few over the years.  After all, a job means work, meaning on a daily basis, on most days of the week. Seeking consistent passion puts a heavy emphasis on something that is rarely achieved and often leads to disappointment and discontent at work.

The Reality
Of course, it’s possible to love a job or be passionate about a career, but forever? Every day? That’s like looking for a lifetime soul mate who’s great-looking, rich, witty, sexy, and sensitive—someone you’ll feel excited about all the time for the entire relationship. I know too many people who think that way about relationships. Definitely not a fun-forever situation, either.   

To some degree, the search for the fun-forever job has continued for Hannah, as it has for many of my clients, although they refer to it in different terms. Sometimes, it’ll be “something totally exciting” or the frequent “all I need is challenge,” and other times it’s as basic as “something I won’t dread every day,” or “any job that won’t make me feel sick on Sunday evening.” 

What It Takes to Find a Job that Suits You
I believe career development should be a process that includes figuring out what works and doesn’t work, clarifying personal values, understanding personal style, and leveraging that knowledge moving forward. It doesn’t have to be a lifetime or permanent decision.  Do you hear that, recent graduates?  (Take a look at last week’s blog.) 

Sometimes it may mean that your job only needs to be reasonably good if it supports you and provides you with a salary, security, and benefits, and you can gain the passion part from what you do outside your job. Or you might turn your full-time job into a part-time one and work on several different activities and interests outside of your core job.

There are many other permutations; the key is to not put the pressure of the Big Decision on yourself too early and to realize it may take some time to develop a career that works for you.  My core philosophy of career development is that you should focus on making the career fit your life, not the other way around. 

My own career path, as I explain early in the book, is a good example of the many twists and turns you may need to take to reach that point where you feel pretty good about your career choices. I’ve written about my own experience in the hope that others who find the career development process complicated or painful may understand better that it often involves a series of realizations and changes—sometimes even circling back to what you knew in the first place.

Ellis
For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook.


2 Comments

Should New Graduates Have a Career Path?

5/22/2014

4 Comments

 
Picture
While I’ve talked to students on many different occasions throughout the academic year, I’ve never been invited to give a commencement address. That hasn’t stopped me from thinking about what I would like to say, if asked. (I’d even be happy to wear a cap and gown.)

The Graduation Address I’d Like to Give if Only Someone Would Ask

What I want to say to you today is what I wish someone had said to me at my graduation. (Never mind that I didn’t attend. That’s another story.)

Commencement season is much more than students protesting speakers and speakers telling graduates about the impact they can make on society.

It’s a time for celebration, yes. But underneath all the excitement, there’s a profound level of anxiety. Anxiety about what kind of job you should be looking for. Anxiety about whether you can afford to live on your own or will be moving back home. (My apologies to the parents for bringing this up, but I’ve seen statistics claiming anywhere from 53-85% of college graduates move back home.) Anxiety because now is the moment when you really have to decide what you want to be when you grow up.

But my question is this: should you really be asked to make a decision for life at 22?

I’ve been a career consultant for more than 25 years so I know that some of you will make bad career decisions just to avoid the anxiety of not making a decision at all. Sometimes that means law school, sometimes medical school, sometimes another professional graduate program. Or just any graduate school, in order to avoid any decisions and stay in a relatively safe place. 

I frequently joke to my graduate students--who carefully made their very expensive decision to go to business school after at least six or seven years in the workforce--I am grateful for all those who chose to go to law school right after graduation, because they will form a strong base of referrals for my private practice later on. 

Why? Because their decisions were usually based on all the wrong factors. Choosing a profession for life at 22 because of a need to make a decision, any decision, is a bad idea.

Where bad decisions will take you

While I like getting the business from all those unhappy attorneys, at the same time I’m very sorry to see so many clients who are miserable in their careers as a result of faulty decision-making. And too often, they stick with those bad decisions for far too long. 

Why do they stick with those decisions? Because they worry about not knowing what they really want to do. A kind of infinite loop.  

I then end up working with many 40-45-year-old attorneys who will claim that they hated law school at orientation, but could never figure out how to extricate themselves from the security of a steady job and a good paycheck--the “golden handcuffs.”

Or I work with the many doctors who have enrolled in the Executive MBA program, where I consult, because they’d never liked clinical work much, were not that interested in medicine to begin with, and wanted to do something much more business-oriented. 

Or I speak with information technology professionals from abroad who chose their careers because they saw those careers as the best possible shot at upward mobility in their countries, and then later realized that they were far more interested in the business end of things. 

When I meet students, like you, about to graduate from college who are thinking about the law school thing, I’ll ask them why. Their first inclination is to think of law as a safe, secure choice. Funny thing about that. It isn’t, anymore.

But if they don’t have a substantive answer to why they’ve chosen law school, I will suggest that they try clerical or paralegal work in a law firm or other legal area for a year. Otherwise, they have no real idea whether or not the field is interesting.

What kind of decision should you be making?

First, let’s take the pressure off. It is not necessary to make a lifetime decision right after college graduation. Let’s take that even further. I’m a career advisor who doesn’t believe in long-term career planning. Yes, there are some who do have a vision; some of my students, at age 31, know exactly where they want to be in 30 years. Most don’t.

I’ve never been able to figure out why making a lifetime decision is so important to so many people, and why it’s a normal expectation. Maybe it’s the result of so many parents and friends asking, “So what are you going to do? What’s your career goal?” I think that the 20’s are the perfect time for exploration and figuring things out. Lifetime planning for most of you is not feasible. More than that, it’s probably the cause of so many bad decisions. 

But what should a graduate do? If we’re talking about someone who, like the vast majority of graduates, doesn’t have a clue about what he or she wants in the long term, let’s start as I already said by taking the pressure off.

The decision about that first job should be based on –
  • What do you find interesting? 
  • What have you enjoyed doing to this point?  
  • And what is important to you in terms of your personal values?  
  • Then I’d ask you to think about what are the upsides of a first job?   

I suggest including the upsides to help you understand that this initial decision isn’t one that can never be altered. Or that if you make a mistake it’s a career killer (ridiculous). At your age, no job should be thought of as make or break. What this initial job should be is a skill builder, and an exploration. 

Let me give you an example.

A recent college graduate client was determined to get into advertising. He was a talented writer, and had a serious creative gift. But entry-level jobs in advertising are hard to find these days, in a seriously contracting and quickly evolving field. Thanks to his skill at building networks, he managed to find a job with a firm he soon realized was not a good fit for him. To put it mildly, he despised the people and the culture. But he stuck it out to gain experience. He left for an unpaid internship, which helped him clarify his interest in the creative end and helped him develop a strategy. The internship recently ended. 

He’s on search once again now, and is still angry about his initial experience. I pointed out the upsides-- both the first bad experience and the non-paying experience not only gave him skills to describe to prospective employers, but also helped him discover exactly what it was that he wanted to do in advertising. I also pointed out that everyone has terrible jobs, maybe a few of them, and it was just unlucky that his first one was such an unpleasant experience. But at 24, he now has a much better grasp on what he wants to do and the steps he’ll need to take.  

Most careers are not linear. What’s important to keep in mind is that you can make mistakes, you can choose wrong paths, you can be downsized or terminated, and you can still have a successful career. 

And when you start thinking about careers as an evolutionary process you begin to understand that there is no absolute decision to be made at a set time. I know lots of very successful people who made their defining career decisions in their 40s . . . or even 50s.

Assess your interests and values
 
Once you understand that it’s not imperative to make the Big Decision at age 22, figuring out what your first steps should be is critical. Do a self-assessment of your interests, clarify your personal values, and research potential job markets--those are the key elements in starting. Learning as much as possible about the field you’ve chosen will help you become an insider even before you’ve landed a job. And it will set you apart from other job candidates. 

You don’t need to make a life decision, but you do need to have an initial target. As I point out in In Search of the Fun-Forever Job: Career Strategies That Work, targets are the first objective in any job search or career transition. You can’t just “cast the wide net,” and hope that something will just happen by chance. A targeted search, with a carefully crafted marketing plan will get things going. 

But before you begin, you need to take the pressure off. Aim for the first job, not the total career. Eliminating the anxiety will help the process immeasurably. 

By the way, congratulations on your graduation! 
Ellis


For a quick course on networking, pick up my Ebook, Networking: How to Make the Connections You Need
If you're looking for more in-depth advice on your job search, In Search of the Fun-Forever Job: Career Strategies that Work is available in paperback and Ebook. 

iStock/© CareyHope

4 Comments
<<Previous
    Picture

    Ellis Chase

    Ellis Chase is one of Manhattan's top career management consultants and executive coaches.

    Archives

    January 2015
    December 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013

    Categories

    All
    1984
    Business School
    Business Women
    Career
    Career Advice
    Career Advice
    Career Change
    Career Change
    Career Coach
    Career Coach
    Career Mobility
    Career Path
    Career Transition
    Columbia University
    Employment
    Forbes
    Free
    George Orwell
    Graduation
    Holidays
    How To
    How To
    Indie
    In Search Of The Fun Forever Job
    Interviewing
    Interview Questions
    Interview Questions
    Job Candidate
    Job Candidate
    Jobs
    Job Search
    Job Search
    Long Distance Job Search
    Mba
    Negotiating
    Networking
    Non Fiction
    Non-fiction
    Performance Reviews
    Personal Brand
    Presentation Skills
    Professional Presentations
    Resumes
    Salary
    Social Intelligence
    Strategies
    Susan Adams
    Vacations
    Veterans
    Veterans Day
    Women

    RSS Feed


Powered by Create your own unique website with customizable templates.